Here is a chat recap from the #smbiz Twitter chat on how to make a successful cold call, an important tool for all small businesses. @smbiz Tonight’s #smbiz cold calling expert guests please welcome @jillkonrath @jim_klein @alenmajer @smbiz Each of tonight’s #smbiz guests have written blogs and books on cold calling. We’ll let them talk about their books in a bit. @alenmajer Hi, I am author ...

Big coporations like IBM, Apple and Sprint, all have corporate blogs where they discuss everything from new products and services to customer service issues. The problem is, a new Forrester Research report shows that few people actually believe what they read in these blogs, as written by Heather Green in her Business Week column. She says the report found that 16 percent of people following and r...