Small Business Social Networking Levels The Playing Field
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There is a conversation happening online. More than any other marketing method in the course of history, small business has the upper hand in the arena of social networking over big corporations.The intimate atmosphere that naturally occurs in social networking creates abundant opportunity to influence untapped markets. The fact is that if you haven’t joined the conversation then you cannot direct the conversation towards your business and you’re still not fully understanding marketing. The internet is today’s Main Street America. A small business that does not have a blog, newsletter, Facebook page or twitter account is literally doing business without a storefront sign in today’s society.
Facebook
has over 300 million active users with at least 150 million users logged in every single day. In October 2009 Twitter
had more than 141 million visitors. Out of the millions of consumers on Facebook and Twitter each day it is logical to assume that your customers and potential customers are spending their time there as well.
A recent study by GroupM Search found that, “Consumers exposed to a brand’s influenced social media and paid search are 2.8 times more likely to search for that brand’s products.”
Small businesses are no longer slaves of the once most important factor in business, “location, location, location.” Whether your business is on Main Street America, in your home or on Corporate Lane USA the new mantra is “Google, Yahoo or Bing search-ability.”
The key to social networking influence is whether search words lead your potential customers to your branded website, blog, social media sites or to your competitors. Small businesses in the near future that do not have a strong social networking presence, whether your business has traditionally depended on foot traffic or web traffic, will be shuttering the doors due to missed opportunity.
In a room full of small businesses and multi-million dollar corporations the most common excuse I have heard is, “we don’t have the time for small business social networking.” With the culture of consumers changing every single day to the online community at an alarming rate every company must make the time follow their customers to the internet. The excuse that comes in a close second is, “we don’t know how to use social networking.”
There a tutorials and blogs all over the internet that will teach any company the basics of joining the online conversation. Another method is to spend a few days on the sidelines watching some active users methods, a great example is that of Guy Kawasaki. On Facebook watch the contrast and similarities between a “personal” business page and a fan page.
When it comes to social networking it is critical that your company does not repeat the seven fatal words of a dying corporation, “we never did it like that before” and hold fast to what will be extinct businesses methods.
Editor’s note: Kayla Fioravanti, RA, is the chief formulator for Essential Wholesale, a provider of natural and organic cosmetic products.









November 22, 2009 at 5:26 pm
Small businesses are no longer slaves of the once most important factor in business, “location, location, location.”
That’s true, and it puts them in a great position, position, position. Large corporations aren’t as agile when it comes to change and adapting to new media. Small businesses can make quicker decisions and engage with social media before their corporate competition realizes what hit them.
November 22, 2009 at 5:43 pm
Excellent point about larger corporations not being able to change that quickly. Small business can implement new strategies on almost daily basis if need be.
November 23, 2009 at 8:12 am
It’s our life is now level up one level, where the technology has reached the joints of our lives. Even the relationship between human communication even today find glory in the absence of distance and time constraints. With the social networking site we can connect with other people around the world. Even to promote our business, now we can do this very easily through the social networking site
November 23, 2009 at 10:57 am
Its important for business owners to remember that social media offers a new(er) way to create dialog with potential new clients as well as increase communication with existing ones. It is not an avenue to attempt hard selling and it should not replace be relied upon as a sole marketing/selling source, but rather included in the overall marketing strategy.
As Todd mentioned above, one of the great things about small businesses is that they tend to have the ability to be much more nimble than larger organizations. Implementation of a social media strategy is a great example of how they can get “the drop” on some larger competitors. But it is also important to remember not to bite off more than you can chew. Larger organizations are able to dedicate more resources to such new endeavors, whereas small businesses usually have to add more to someones existing plate. If you plan to move into the social media space, pick your battles (mediums) and move forward with a plan to maintain them.
http://www.twitter.com/disneyEC
http://www.facebook.com/DisneyEntrepreneurCenter
November 23, 2009 at 11:30 am
Joshua, thanks for all the great input.
November 23, 2009 at 6:08 pm
It seems like what has worked for me and many other small business owners I know is to make sure you have a specific plan put in place to utilize social media that is tailored to you and your businesses strengths. Josh mentions resources for big companies and he’s right. A large issue for small business owners is spending too much time with social media without getting any particular benefit from the service. They are just trying to keep up with the Jones’.
November 30, 2009 at 2:19 am
Hi Kayla
2010 will be the year of small business. Social Media has broken down the barriers in reaching your targeted audience, where it once use to be in the hands of big corporations spending large amounts money on traditional media avenues such as TV and newspaper. Lets face the facts, social media is a leaner more efficient model.
It has come down to the survival of the fittest and if traditional media avenues do not change their obselete marketing methods, then in 20 years time we will only hear about them or see them in meuseums, like morse code (thats a bit of an old example, but thats the only thing that came in mind).
Twitter is your new PR tool, LinkedIn is your business networking tool while facebook is your online collaborative tool. The power of “word of mouth” is ever so important and it will be Interesting to see how small business will implement these tools.
Regards
Vahe
December 15, 2009 at 12:10 am
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